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Warranty Information

BIXOLON has several Authorized Service Centers, which are conveniently located near you to assist you with all repair needs. Simply provide proof of original purchase date to ensure your printer is still under warranty coverage and send it to an Authorized Service Center near you. BIXOLON products are covered against material and design defects, and all replacements parts and labor are complimentary.

BIXOLON's has several Authorized Service Centers, which are conveniently located near you to assist you with all repair needs. Simply provide proof of original purchase date to ensure your printer is still under warranty coverage and send it to an Authorized Service Center near you. BIXOLON products are covered against material and design defects, and all replacements parts and labor are complimentary.

Out-Of-Warranty Repair

BIXOLON Authorized Partners can provide you with diagnostic services and assist in providing you with repair options that minimize cost and provide you with the high quality services you've come to expect from BIXOLON.

BIXOLON Care (Label & Mobile Label printer only)

Check your BIXOLON Care warranty status

Variable Warranty Duration

Protecting printers with tailored warranty
durations to sustain your printer's performance
and prolong the life of the printer

Reliable Assistance

Help Desk telephone support and remote
diagnostics available 08:00-17:00 (local time)
Monday - Friday

Free Shipping

Free-of-charge return shipping
(Ground service only)

Best-in Service

BIXOLON service repair centers are fully
support and replace defected parts

Full Coverage

Cover for accidental damage to
internal and external components
through ongoing usage

RMA

Process of returning a product for
replacement or repair during
warranty period